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    Have questions not listed in the FAQ section, email one of our customer service representatives using the below form.

    You can also email us directly at: info@iShopFactoryDirect.com

    Our mailing address is:

    PO Box 27
    Vandalia
    Ohio, USA
    45385

    Customer emails are important to us and we usually reply within 24 to 48 hours. Note: We are based in Dayton, Ohio, USA and are on Eastern Standard Time (EST).